On Monday, March 24 @ 12:00 p.m. UTC, the Identity Provider for the Customer Identity and Access Management system changed. You will be required to initially identify your location, i.e. China or the rest of the globe. After that you will see a new login screen, but the way you login remains the same. If you experience any difficulties, you can send an email to pa.support@se.com with subject "New GCS Web Login". Please note: Users in China might have a reduced user experience temporarily.


Welcome to Process Automation Global Customer Support
This site is restricted to Process Automation customers and Schneider Electric employees. The Customer FIRST program determines level of access. Customers without a service agreement will have limited access.


Foxboro DCS and Triconex
EMEA
Baarn, Netherlands
+31-3554-84125


Americas
Foxboro, MA / Lake Forest, CA
+1 508-549-2424
+1 866-746-6477 (US/Canada Toll Free)


APAC
Chennai, India
+91 444 244 0000


Shanghai, China
+86 400 810 1315
+86 21 3718 0086 (International)



SCADA & Telemetry
Americas
Foxboro, MA / Lake Forest, CA
+1 508-549-2424
+1 866-746-6477 (US/Canada Toll Free)


Geo SCADA, SCADAPack, TRIO, RemoteConnect and Accutech
Kanata, Canada
US/Canada
+1 613-591-1943 (International)
+1 888-226-6876(US/Canada Toll Free)



Process Instrumentation
Americas
Foxboro, MA
+1 508-549-2424
+1 866-746-6477 (US/Canada Toll Free)










 
   Feedback © Schneider Electric | Legal